Privacy Policy

Privacy Policy
Blackwell Motor Group
Last updated: 29/06/2025

1. Who We Are
Blackwell Motor Group (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us via our website or other services.

Company Name: Blackwell Motor Group
Address:
Email: sales@blackwellmotorgroup.co.uk
Phone: 07561 791 172
ICO Registration Number: ZB923840

2. What Personal Data We Collect
We may collect and process the following personal data:

Identity Data: Name, title, date of birth
Contact Data: Address, email, phone number
Vehicle Information: Registration details, make, model, service history
Transaction Data: Details of vehicles purchased, services used
Technical Data: IP address, browser type, device information
Usage Data: Information about how you use our website
Marketing and Communications Data: Your preferences in receiving marketing from us

3. How We Collect Your Data
We collect data in the following ways:

Direct interactions: when you fill in forms, book a service, or contact us
Automated technologies: through cookies and similar tracking technologies
Third parties: such as finance companies, advertising partners, or vehicle history check providers

4. How We Use Your Data
We use your personal data to:

Process vehicle sales, service bookings and related transactions
Respond to enquiries and customer service requests
Send you important updates or recalls
Improve our website and services
Comply with legal obligations
Send you marketing communications (only where you have opted in)
We will only use your personal data when the law allows us to, such as:
Performance of a contract
Legal or regulatory obligation
Your consent
Legitimate interests (e.g., business development)

5. Sharing Your Data
We may share your data with trusted third parties, including:

Vehicle finance providers
Service and MOT partners
IT and hosting providers
Legal and regulatory authorities
Marketing and analytics services (if consented)

We ensure that these third parties respect the security of your data and comply with UK data protection laws.

6. International Transfers
We do not typically transfer your data outside the UK. If we do, we will ensure appropriate safeguards are in place to protect your data, in line with UK GDPR requirements.

7. Data Security
We take the protection of your data seriously. We have appropriate security measures in place to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal or reporting requirements.

For example:

Customer service and transaction records: up to 7 years
Marketing preferences: until you unsubscribe

9. Your Rights
Under UK GDPR, you have the following rights:

Right to access – You can request a copy of the personal data we hold about you.
Right to rectification – You can ask us to correct incorrect or incomplete data.
Right to erasure – You can request that we delete your data, where legally allowed.
Right to restrict processing – You can request we limit how we use your data.
Right to data portability – You can request to transfer your data to another provider.
Right to object – You can object to our processing where it's based on legitimate interest or direct marketing.

To exercise your rights, contact us at: sales@blackwellmotorgroup.co.uk

10. Cookies
We use cookies to enhance your experience on our website. For more information, please see our [Cookie Policy].

11. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website, and significant changes will be notified to you.

12. Contact Us
If you have any questions about this policy or how we handle your data, contact:

Email: sales@blackwellmotorgroup.co.uk
Phone: 07561 791 172

If you are unhappy with our use of your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.